Terms of service
Terms of Service
Welcome to Liorah Candle Co. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. General
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site and make purchases.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products
Our candles are handcrafted in small batches. Because each product is made by hand, slight variations in color, wax appearance, fragrance, or finish may occur. These variations are normal and do not affect the quality or performance of the product.
We make every effort to display our products and colors as accurately as possible. However, actual colors may vary depending on your device or screen settings.
3. Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without notice.
We reserve the right to modify or discontinue products at any time without prior notice.
4. Orders
We reserve the right to refuse, cancel, or limit any order at our sole discretion. This may include orders suspected of fraud, unauthorized transactions, or pricing errors.
If we cancel your order after payment has been received, you will be issued a full refund.
5. Payment
Payment is required in full before orders are processed and shipped.
We accept payment methods offered through our secure checkout.
6. Shipping
Processing and shipping times are estimates and are not guaranteed.
Once an order has been transferred to the shipping carrier, Liorah Candle Co. is not responsible for shipping delays, lost packages, or stolen packages after delivery confirmation.
Please review our Shipping Policy for additional details.
7. Returns & Refunds
All sales are final.
Due to the nature of our handcrafted products, we do not accept returns or offer refunds unless an item arrives damaged or you receive the wrong product.
Please review our Return & Refund Policy for complete details.
8. Candle Safety
Candles should always be burned responsibly.
By purchasing our products, you agree to follow all candle safety instructions, including:
- Never leave a burning candle unattended.
- Keep candles away from children and pets.
- Burn candles on a heat-resistant surface.
- Keep candles away from flammable materials.
- Trim the wick to approximately ¼ inch before each burn.
- Discontinue use when approximately ½ inch of wax remains.
Liorah Candle Co. is not responsible for damage, injury, or loss resulting from improper candle use or failure to follow candle safety guidelines.
9. Intellectual Property
All content on this website, including logos, photographs, product names, graphics, text, and designs, is the property of Liorah Candle Co. and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Liorah Candle Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid for the product purchased.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to our website.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Liorah Candle Co.
Email: liorahcandleco@gmail.com