Return & Refund Policy

At Liorah Candle Co., each candle is carefully handcrafted, inspected, and packaged with care. Due to the nature of our products, all sales are final.

Returns

We do not accept returns or exchanges for any products once they have been shipped.

Refunds

We do not offer refunds for:

• Change of mind
• Incorrect scent preference
• Orders placed by mistake
• Used or burned candles

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery by emailing liorahcandleco@gmail.com.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged item(s)
• Photos of the shipping box and packaging

Once your claim has been reviewed, we may offer a replacement or store credit at our discretion.

Lost or Stolen Packages

Liorah Candle Co. is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier. If you experience a delivery issue, please contact the shipping carrier directly.

By placing an order with Liorah Candle Co., you acknowledge that you have read and agree to this Return & Refund Policy.